Frequently Asked Questions
Can I create my own menu?
Our Chef is happy to customize a menu to suit various tastes and budgets.
Can RSC & Oakham House accommodate Kosher and Halal options
Yes! If you have a few guests that require kosher meals, we are happy to make arrangements for you. Ask your Conference and Event Cordinator for pricing. We do allow for your guests to also bring their own kosher meal(s) from outside sources or the option that you may arrange for a kosher delivery at your convenience for your guest. All of our chicken in our Conference catering packages is sourced from the Butcher Shoppe and is certified halal. Check out our various menu pages here.
Some of my guests have intolerances, dietary restrictions, or are allergic to food items to items for example as gluten and nuts. Can you accommodate?
Our Chef is happy to adapt your menu or create a special Chef’s Choice plate to accommodate those individuals with dietary restrictions. The Ryerson Student Cente & Oakham House is not able to provide in-house kosher catering, but can work with local providers to accommodate these requests.
When are my event details due?
Event details are due the Tuesday of week prior to your event for the minimum guaranteed guest count and then exceptions made on case by case bases for making adjustments or increases only with your Conference and Event Coordinator.
Will my guests be able to plug in their laptops?
Oakham House is an historic building with limited power outlets. A general outline of your power requirements should be submitted at the time of booking. Events in rooms like (Tecumseh Auditorium, The Margaret Laurence Room) held in the Ryerson Student Centre part of the facility have generally more power outlets.
Will my guests be able to access your Wi-Fi?
The Ryerson Student Centre/Oakham House offers access to the wireless network free of charge. Please ask your event coordinator for details if your presenter requires access to a non-wireless network, (Wired Internet) as the port will need to be unlocked ahead of time by Ryerson Communication Services and is subject to additional fee.
Will there be assistance with audio-visual help prior to my event?
Our audio-visual equipment is very straight forward and typical of most event venues and all of our Event Managers and Event Staff are trained in how to assist with setting you up for your presentations and panel discussions. If you would like a dedicated staff member to be present in your room for the entirety of your event, then please request this with your Conference and Events Coordinator.
What décor and decorative elements do you provide?
The Ryerson Student Centre/Oakham House provides tables, chairs, white linen with a black overlay, tableware and tea-light candles for most catered events. Some items may come at an additional cost—please ask your coordinator for more details. As Oakham House is a heritage building, your event coordinator must approve any additional decor elements you wish to provide.
Is catering served in the same room that we book?
Catering is typically served in the same room, but separate spaces are available for rental. Events with catering being held in Tecumseh Auditorium are held in the Courtyard Lounge directly outside the room if the guest count is greater than 100.
How early can I arrive before my conference begins?
Our Event Manager and staff arrive at 7am to unlock the facility to prepare for the day's events and they are ready to be on the floor to assist clients by 7:30am.
Can i set up for my event the evening before?
Unfortunately the Ryerson Student Centre is an extremely busy facility that hosts events in the same rooms both in the daytime and evening. Unless prior arrangements are made (subject to an entrance fee) and the room is available the night before and book a specific time for you or a third party to come in, the room is not normally available the night before.
Are your venue facilities accessible?
All of our meeting and event spaces are fully accessible and we also have a universal bathroom on the main level that has a patient lift. If you require special accommodations, please notify us when booking.
Is there parking onsite?
Please visit our parking directions page of our website here.